Welcome to Medhyacom Technology AIAgent

Healthcare

Streamline patient interactions and administrative tasks.

• Inbound: Appointment scheduling, symptom assessment pre-check, FAQ handling.
• Outbound: Appointment reminders, post-discharge follow-ups, medication adherence checks.

Banking & Finance

Enhance customer service and security.

• Inbound: Balance inquiries, transaction verification, fraud reporting.
• Outbound: Payment reminders, fraud alerts, loan application updates.

E-commerce & Retail

Improve customer experience and sales support.

• Inbound: Order tracking, return processing, product support.
• Outbound: Shipping notifications, abandoned cart recovery, promotional offers.

Telecommunications

Optimize support and service management.

• Inbound: Bill inquiries, technical troubleshooting, plan upgrades.
• Outbound: Outage notifications, payment reminders, contract renewals.

Travel & Hospitality

Automate bookings and guest services.

• Inbound: Reservation booking, availability checks, amenity questions.
• Outbound: Booking confirmations, travel alerts, feedback surveys.

Education

Support students and administrative processes.

• Inbound: Admission inquiries, course registration help, campus FAQs.
• Outbound: Application updates, enrollment reminders, event notifications.

Insurance

Streamline claims and policy management.

• Inbound: First Notice of Loss (FNOL), policy inquiries, quote requests.
• Outbound: Renewal reminders, claim status updates, cross-sell offers.

Automotive

Enhance customer service and sales processes.

• Inbound: Service scheduling, recall information, sales inquiries.
• Outbound: Service reminders, recall notifications, lease-end alerts.

Government

Improve citizen services and information dissemination.

• Inbound: Public service FAQs, form assistance, appointment booking.
• Outbound: Public announcements, deadline reminders, survey collection.